Return & Exchange Policy
If you do receive a product that you are unhappy with,
Contact us at: salessupport@photosigns.co.nz or by phoning (09) 6222 620
Goods damaged during delivery must be reported within 48 hours and returned, where necessary, within 7 days and will be replaced or Refunded free of charge.
Standard Stock Products off the shelf, undamaged, may be returned within 7 days of purchase; they will be refunded, but freight will be charged. Refunds will not be granted until the original products are returned.
Customised, Personalised Products will be proofed back to the purchaser before production is commenced, once the proof has been acknowledged as correct there will be no returns or refunds.
Health & Safety Signs uses DPS Payment Express to securely process and manage credit card transactions. DPS are certified to Visa and MasterCard's global industry standards (PCI DSS), ensuring best practice methodologies and processes are adhered to, protecting Health & Safety Signs customers. For further information, you can view DPS
Standard Stock Products off the shelf
Standard Stock Products off the shelf, undamaged, may be returned within 7 days of purchase; they will be refunded, but freight will be charged. Refunds will not be granted until the original products are returned.
Customised, Personalised Products
Customised, Personalised Products will be proofed back to the purchaser before production is commenced, once the proof has been acknowledged as correct there will be no returns or refunds.
Payment Express
Health & Safety Signs uses DPS Payment Express to securely process and manage credit card transactions. DPS are certified to Visa and MasterCard's global industry standards (PCI DSS), ensuring best practice methodologies and processes are adhered to, protecting Health & Safety Signs customers. For further information, you can view DPS